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Last updated: 26 April 2025

About these terms

These terms and conditions govern your use of this website and the healing services provided by Ana Duarte, trading as Love Light Heal Therapies. By using this website or booking a session, you agree to these terms.

Nature of services

The services offered by Ana Duarte are complementary healing therapies. They are not a substitute for professional medical advice, diagnosis, or treatment. Ana is not a licensed medical practitioner. If you have a medical condition, please consult your doctor before seeking complementary therapies.

Healing work supports wellbeing and personal growth. Results vary from person to person and are not guaranteed. By booking a session, you acknowledge that you understand the nature of these services.

Booking and payment

Sessions are booked by contacting Ana directly through the contact form. Payment is due before or at the time of the session, unless otherwise agreed. Ana offers a sliding scale to ensure accessibility.

Cancellation policy

If you need to cancel or reschedule a session, please give at least 24 hours' notice. Late cancellations or missed sessions may be charged at the full session rate, at Ana's discretion. Ana reserves the right to cancel or reschedule sessions when necessary, in which case a full refund or alternative date will be offered.

Confidentiality

Everything shared during a session is treated with the strictest confidence. Ana will not disclose any personal information to third parties without your express consent, unless required by law or where there is an immediate risk to safety.

Retreats

Retreat bookings are subject to availability and may require a deposit. Cancellation terms specific to each retreat will be communicated at the time of booking. Retreat schedules and activities may be adjusted at Ana's discretion to best serve the group.

Intellectual property

All content on this website, including text, images, design, and logos, is the property of Ana Duarte and is protected by copyright. You may not reproduce, distribute, or use any content without written permission.

Limitation of liability

Ana Duarte accepts no liability for any loss, damage, or injury arising from the use of this website or participation in healing sessions, retreats, or journeys, except where such liability cannot be excluded by law.

Governing law

These terms are governed by the laws of Scotland and the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the Scottish courts.

Changes to these terms

We may update these terms from time to time. Continued use of the website or services after changes constitutes acceptance of the updated terms.

Contact

If you have any questions about these terms, please get in touch through the contact page.